Return & Refund Policy

At 【请替换：店铺名称】, we want every purchase to meet your expectations. If you are not satisfied with an eligible item, you may request a return as outlined below.

Return Period

You may return eligible products within 30 days of the delivery date.

Requirements for Returns

To qualify for a return, the product must:

Be unused and in its original condition.
Include its original packaging, when applicable.
Include all accessories, parts, and materials supplied with the order.
Be free from damage caused by improper use or handling.

We reserve the right to decline returns that do not meet these conditions.

Products Excluded from Returns

The following items are not eligible for return:

Personalized or customized merchandise.
Digital products and downloadable content.
Gift cards.
Clearance or final-sale items.
Products that have been used, installed, modified, or damaged.

Refund Process

Once we receive your returned product, it will be inspected. If the return is approved, your refund will be processed within 7-10 business days to the original payment method.

Please note that the time it takes for the refund to appear in your account may vary depending on your payment provider.

Damaged or Incorrect Orders

If your order arrives damaged, defective, incomplete, or differs from what you ordered, please retain the item and original packaging while we review the issue.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to receiving an incorrect item or a confirmed product defect.

Order Cancellation

You may cancel your order within 24 hours of purchase. After this period, we may have already begun processing and shipping your order, making cancellations unavailable.

Shipping Time and Processing

Order processing typically takes 2-4 business days. Shipping time ranges from 7-15 business days, depending on the shipping method selected at checkout.