We want every purchase to meet your expectations. If you are not satisfied with an eligible item, you may request a return under the conditions described below.
Return Period
Eligible products may be returned within 30 days of the delivery date.
Requirements for Returns
To be eligible for a return, the product should:
- Be unused and in its original condition.
- Include its original packaging when applicable.
- Include all accessories, parts, and materials supplied with the order.
- Be free from damage caused by improper use or handling.
We reserve the right to decline returns that do not meet these requirements.
Products Excluded from Returns
Certain items may not qualify for return, including:
- Personalized or customized merchandise.
- Digital products and downloadable content.
- Gift cards.
- Clearance or final-sale items.
- Products that have been used, installed, modified, or damaged.
Refund Process
Returned products will be inspected after receipt.
If the return is approved, the applicable refund will be issued to the original payment method.
The time required for a refund to appear may vary depending on the payment provider.
Damaged or Incorrect Orders
If an item arrives damaged, defective, incomplete, or different from what you ordered, please keep the item and its original packaging while the matter is being reviewed.
Return Shipping
Unless an item was shipped incorrectly or has a confirmed product defect, return shipping costs are generally the responsibility of the customer.